AgentBots seamlessly integrate with your Chatwoot inbox as a customer query handling bot.

All new conversations will automatically be assigned a 'bot' status. And then handled by our state of the art AI systems.

Chatwoot is an open-source, self-hosted customer engagement suite. Chatwoot lets you view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile.

See all the features you get on their official website.

When you sign up with Triskale, you'll get a Chatwoot account.

Yes, Triskale Agentbot works with nearly all platforms because it's super easy to set up. You just have to add a tiny JavaScript code to your website, and the chatbot will show up on every page.

A chat is the whole conversation between a customer and the AI chatbot (Agentbot) or customer service helper, from the start until the problem is fixed or passed on.

Our AI systems can tell when there isn't enough information to answer the customer. When this happens, it sends a notification to a live human agent. The Triskale Agentbot will exit the conversation once a human responds in the chat.

If a human doesn't respond, the Triskale Agentbot will keep trying to help the customer, but the customer experience might not be as good. The more information the Triskale Agentbot has, the better it can assist, leading to a better customer experience overall.

You won't be charged for chats that are transferred succesfully to a human agent after starting with the Agentbot. These human chats are free. Additionally, test chats—like those you run to check the chat responses—are not billed. Only the chats that are initiated from your website are billed.

We update the Triskale Agentbot every week to make sure it stays current with your website's information. If you have other needs, please contact us at support@triskale.com.

In marketing and quality management, 'voice of the customer' (VOC) means understanding what customers expect, like, and dislike.

This kind of research helps companies find out exactly what customers want and need. It organizes these needs into a list, ranking them based on how important they are and how satisfied customers are with what’s currently available.

This helps businesses understand what customers want and guides the design and quality of the new product.

We are currently working on making a simple web interface that will let you have more control over the responses.

Since it involves understanding 'Prompt Engineering,' we prefer to work together with you on this.

To help improve the responses, please contact us at support@triskale.com.

We will inform you once we have a better self-service product ready.